Terms of service
Last updated: September 12, 2026
Welcome to webgrills.shop. These Terms of Service govern your use of our website and the purchase of products offered by Webgrills. By accessing our website or placing an order, you agree to these Terms of Service.
1. Business Information
Webgrills
Website: webgrills.shop
Email: webgrillssupport@gmail.com
Phone: +44 161 839 5060
Address: 90 High Street, Manchester, M4 1ES, United Kingdom
2. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with or disrupt the operation of the website.
- Copy or use our website content for commercial purposes without our permission.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, and prices displayed on our website are accurate.
However, colors and appearance may vary depending on your device or screen.
We reserve the right to modify product information, specifications, availability, and pricing at any time.
4. Pricing
All prices are displayed in British Pounds (£) unless otherwise stated.
Prices may change at any time. The price applicable to your order is the price displayed at the time you place your order.
Any applicable delivery charges or other charges will be displayed during the checkout process where applicable.
5. Orders
When you place an order, you are making an offer to purchase the products selected.
After receiving your order, we may send you an order confirmation by email. An order confirmation does not necessarily mean that your order has been finally accepted.
We reserve the right to refuse or cancel an order in certain circumstances, including:
- A product being unavailable.
- An incorrect price or product description.
- Suspected fraudulent or unauthorized activity.
- Incorrect or incomplete information being provided.
If we cancel an order that you have already paid for, you will receive a refund for the amount paid.
6. Payment
Payment must be made using one of the payment methods available at checkout.
You confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.
Payments may be processed securely by third-party payment providers. We do not generally store complete payment card information.
7. Delivery
Orders are shipped to the delivery address provided during checkout.
Estimated delivery times may vary depending on the destination, carrier, and circumstances outside our reasonable control.
For further information, please refer to our Shipping & Delivery Policy.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Nothing in these Terms affects any statutory consumer rights that cannot legally be excluded or restricted.
9. Faulty, Damaged, or Incorrect Products
If your order arrives damaged, faulty, or contains an incorrect product, please contact us at:
Please provide your order number and, where possible, photographs showing the issue. We will assess the situation and provide an appropriate solution in accordance with applicable consumer law.
10. Product Safety and Use
Grills and related cooking equipment must be used in accordance with the manufacturer's instructions and safety warnings.
You should carefully read all instructions and safety information before using a product.
We are not responsible, to the extent permitted by law, for damage resulting from improper use, misuse, modification, or use contrary to the manufacturer's instructions.
11. Intellectual Property
All content available on webgrills.shop, including text, images, logos, graphics, designs, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, or commercially exploit our content without prior written permission, except where permitted by law.
12. Third-Party Links
Our website may contain links to third-party websites.
These links are provided for convenience only. We do not control and are not responsible for the content, availability, or practices of third-party websites.
13. Limitation of Liability
To the extent permitted by law, Webgrills will not be liable for losses or damages arising from your use of, or inability to use, our website where such losses result from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights.
14. Events Beyond Our Control
We will not be responsible for delays or failure to perform our obligations where this results from circumstances reasonably beyond our control, including natural disasters, fires, strikes, transportation disruptions, network failures, government restrictions, or other exceptional events.
15. Changes to These Terms
We may update these Terms of Service from time to time.
The version applicable to your order will generally be the version in effect when you place your order, unless a change is required by law.
16. Governing Law
These Terms of Service are governed by the applicable laws of the United Kingdom.
If you are a consumer, nothing in these Terms affects any mandatory legal protections or consumer rights available to you under applicable law.
17. Contact Us
If you have any questions about these Terms or your order, please contact us:
Webgrills
Email: webgrillssupport@gmail.com
Phone: +44 161 839 5060
Address: 90 High Street, Manchester, M4 1ES, United Kingdom
Website: webgrills.shop